Terms and Conditions

Welcome to our online store. These Terms and Conditions govern your use of our website and the purchase of products from us. Please read these terms carefully before using our site or making any purchase.

1. General
   By using our site, you confirm that you accept these terms and are in agreement to comply with them. If you disagree with any part of these terms, please do not use our website.
2. Products and Services
   We take utmost care in ensuring the information about our products, including descriptions and prices, are accurate. However, we cannot guarantee that all information is free of errors. In the case of incorrect information, we reserve the right to cancel your order and refund any amount that you’ve paid.As our products are handcrafted, there might be slight variations in appearance from the images on our website. These slight variations are not considered defects.
3. Personalization
   When ordering a personalized product, please ensure the information you provide is accurate. We are not responsible for any errors in the personalization due to incorrect information provided by you.
4. Ordering and Payment
   By placing an order on our site, you confirm that all the information provided is accurate and complete.Payment must be made at the time of placing the order. Your order will not be confirmed until we receive full payment.
5. Delivery
   We aim to deliver your order within the estimated time frame but cannot guarantee delivery dates.
6. Returns and Refunds
   For standard products, we accept returns within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition that you received them.Personalized items cannot be returned unless they are defective.
7. Intellectual Property
   All content on our site, including text, images, and logos, are our property or the property of third parties who have given us the rights to use their content.
8. Privacy
   Please refer to our Privacy Policy for information on how we collect and use your data.
9. Changes to Terms and Conditions
   We reserve the right to change these terms at any time, so please review it frequently. Changes will take effect as soon as they are posted on our website.
10. Governing Law
    These terms are governed by the laws of our country of operation.

Please contact us if you have any queries about these Terms and Conditions.